Called asked price on bike she said they don't have that one came back said they had cheaper one in said I will come get the cheaper . Got there got it set up and went to ring me up 899. Not no way would not even go for that price range even went there. I hate liers. Watch out.
UPDATE 7/22/2018 Ok so it got even better. Turns out my wife's bike was also in. You can imagine that of course i want her bike built as well. Brand new bikes going on a trip and she is going to have to use the junker while i have mine. When asked, Will simple said, "Got to have your bikes for a trip." He stayed late just to finish building another bike. Thank you Will! Great service!
Ok so starting up cycling can be overwhelming but when I went here they were amazing. They came out and helped me carry my bike. They always offered multiple opinions on different items and when I asked if I could see how they changed the tubes on my tires so I won't get stranded they took me back and showed me how I can fix my bike myself. I just really appreciated the extra effort they went to to help. Each person I talked to for help knew their stuff and were super polite and helpful. Thank you!
I mainly shop for the part or product that I want or need. I was able to find the common repair items I was looking for (replacement tires and other little parts). Good selection overall compared to some other bike repair shops in the area. Zero harassment or up selling. I will come back.
I have never written a review before but I will for this bike shop. While the shop might not run as smoothly as it could, every staff member that worked with us genuinely tried to help us get what we were looking for. But by far I just received great customer service. I am headed on a trip tomorrow and was hoping to take the bike with me. Only problem is my bike got into the shop today, in pieces. The normal build time after delivery is a day. I called to see if there was anyway possible for them to put it together. Will, (didn't catch his last name), went checked saw that bike was there and while he could have very easily just said, "I'm sorry it will be ready late tomorrow," after I would have already left. From the tone in his voice it was not going to be something easy, but he agreed to do it. Want to say thank you Will, Great job.
I went in Tuesday night and was helped by a young lady she was amazing. So your probably wondering why a 3 star? It's because she. I went in today no one would help me. I did not buy the bike on Tuesday because I did not get paid until today. I wish the same girl would have been there , I k ow she would have helped me! Or at least greet me!
Performance Bicycle is a US Bicycle Store based in South Salt Lake, Utah. Performance Bicycle is located at 291 2100 S, South Salt Lake, UT 84115, USA.
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